FAQ's

I have a question about a product on the website, what should I do?

We are here to help! Simply shoot us an email at thesugartreeandco@outlook.com and we will get back to you within 1 business day.

I prefer to see items in person, do you have a store location?

We currently do not have a store location. Please watch our social media for announcements about pop up shops.

How do I purchase a gift card?

Gift cards can be purchased on our website by typing "gift card" into the search bar. Gift cards are available in the following amounts $10, $25, $50 or $100. Gift Cards are issued via email. You can then print the code or forward the code via email to the recipient. 

When will my order ship?

We know how excited you are to receive your new items, so we want to get them to you as quickly as possible. Most order process within 1 to 3 business days of submitting your order. 

What is your Return Policy?

Please see our return policy page.